Privacy Policy Page

Privacy Policy - BookAnEvent

At BookAnEvent, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website www.bookanevent.in and our event planning services. By accessing or using our platform, you consent to the practices outlined in this policy.

Effective Date: 1/1/2025

At BookAnEvent, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [your website url], our event planning services, and our WhatsApp communication channel. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

  • Account Information: When you create an account or use our services, we collect personal information such as your name, contact details (including phone number), email address, and event preferences.
  • WhatsApp Interactions: If you choose to interact with us via WhatsApp, we may collect your phone number, message content, and any other information you provide during our conversations.
  • Website Usage: We gather non-personal data like website usage information, IP addresses, and device identifiers for analytical and statistical purposes.
  • Payment Information: When you make payments through our platform, our secure payment processing partners collect and process your payment details.

2. How We Use Your Information

  • Event Planning: We use your information to provide and improve our event planning services, fulfill your bookings, and personalize your experience.
  • WhatsApp Communication: We use your phone number and message content to respond to your inquiries, provide support, and send you relevant updates or notifications related to your events.
  • Marketing: With your consent, we may use your contact information to send you promotional materials about our services. You can opt-out of marketing communications at any time.
  • Analytics: We analyze website usage data to understand user behavior, improve our website and services, and tailor content to your interests.

3. Data Sharing

  • Third-Party Service Providers: We may engage trusted third-party service providers to assist in delivering our services, such as payment processors, IT support, and marketing platforms. These providers may have access to your personal information only as necessary to perform their functions and are obligated to protect your data.   
  • WhatsApp Business Solution Providers: We use WhatsApp Business Solution Providers to facilitate our communication with you on WhatsApp. These providers are bound by strict confidentiality obligations.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.   

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. This includes data encryption, access controls, and regular security assessments.   

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.   

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information held by us.
  • Objection: You can object to the processing of your personal data for certain purposes.
  • Erasure: You can request the deletion of your personal data, subject to legal and operational requirements.
  • Data Portability: You have the right to receive your personal data in a portable format.

7. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.   

8. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will post any changes on our website and notify you of significant updates.   

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Mobile No: 7569755529
  • Email: bookanevent.com@gmail.com or help@bookanevent.in

Specific Provisions for WhatsApp and Facebook Compliance

  • WhatsApp Business Policy: We comply with the WhatsApp Business Policy, including guidelines on messaging practices and data protection.
  • Facebook Platform Policy: We adhere to Facebook's Platform Policy, ensuring transparency and user control over data shared with Facebook.
  • Data Processing Addendum: We have a Data Processing Addendum in place with Facebook to address data protection requirements for using Facebook's services.
  • Legal Basis for Processing: Our legal basis for processing your data includes your consent, contract performance, legitimate interests, and legal obligations.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.